Likely Causes:

  • Klevio device has no power.

  • Klevio is not connected to the network.

Solutions:

  • Make sure your device is plugged in and switched on. If not, plug in/switch on and allow 30 seconds for your Klevio to reboot.

  • Make sure your home internet network is working properly. If not, consider resetting the router.

  • If you're experiencing poor internet service, consult your internet provider or consider upgrading your Klevio to a 4G-enabled device

  • If your Wi-Fi setup has changed, follow the instructions for your device: Klevio Omni, Klevio Opener, Klevio One, Klevio Beta.

  • You can try resetting your Klevio device to reboot and reconnect to the internet.

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